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Best Practices for Safe Food Delivery, Take Out

Best Practices for Safe Food Delivery, Take Out

Governments continue to put protocols in place to try to stop the coronavirus from spreading (COVID-19). Some restaurants have eliminated or significantly restricted their dine-in options. Restaurants are transitioning to carry out and delivery operations in order to stay in business, however, customers have concerns about food delivery services, including:

Is it safe to order takeout or have meals delivered to my house?

Is it possible to contract coronavirus through food?

Keeping Restaurants Safe During the Coronavirus Epidemic

In order to combat the spread of COVID-19, numerous eateries around the country are fast changing to provide takeout and delivery services. This keeps money flowing into the organization, as well as providing a way to keep staff employed during these trying times.
Consumers are concerned about the safety of takeout meals amid the coronavirus outbreak. There is presently no indication that diet is linked to COVID-19 transmission, according to the Centers for Disease Control (CDC). Restaurants are already heavily controlled by local and state health officials and should have processes in place to avoid transmitting viruses, on top of the additional precautions put in place as a result of COVID-19. Consult your local health department's website if you have questions about a restaurant's food handling protocols.
Coronavirus transmission hazards are largely linked to interaction with other individuals and touching contaminated surfaces

Hygiene Best-Practices

Contactless Delivery

Dedicated pickup Area

Provide Training

Drive safely

Restaurant Carry-Out and Delivery Safety Tips

When ordering takeout or having food delivered, customers might take certain measures. Restaurant proprietors must also play a role. Here are some ideas for restaurants that provide carryout or delivery services.

Established a contactless delivery program:

To reduce the danger of infection, several restaurants are implementing a contactless delivery service. Request special delivery instructions from the consumer, such as placing the meal on a porch or doorstep.

Follow proper hygiene practices:

Practicing excellent hygiene is the most essential technique to protect yourself against the virus. The most effective strategy to prevent the virus from spreading is to wash your hands for at least 20 seconds with soap and water, especially after touching possibly infected surfaces. Use a hand sanitizer with at least 60% alcohol if soap and water aren't accessible, such as after delivery. Also, avoid touching your face with dirty hands. Cough or sneeze into a tissue or a bent elbow if none is available. After that, wash your hands promptly. Allow no one to work who has signs of the virus.

Create a separate takeaway space:

Set aside a particular place inside the restaurant for customers to pick up their orders. Make sure you have visible signage directing customers to where they may pick up their items. If the restaurant is still operating, the takeout area should not be in the way of other customers. Separate entrance and exit doors are preferred.

Pickup times should be staggered:

Make sure your takeout area doesn't turn into a congested gathering of folks. Instead of allowing a large wait to build, ask them to place purchases over the phone or online and offer them with a pickup time. Some New York restaurants have had concerns with lines that do not follow social distancing norms

Develop a consumer payment process:

To reduce human involvement, create a mechanism for handling cash or credit transactions. Card payments may be taken over the phone rather than at the delivery location. When paying onsite, utilizing a long tray to move things back and forth or laying change or receipts down, and stepping back to preserve the 6-foot distance zone provides a layer of safety for the restaurant employee, delivery person, and client.

Disinfect all surfaces:

For the safety of both personnel and customers, disinfect all surfaces, paying specific attention to door handles, kitchen equipment handles, debit/credit card machines, countertops, and any other surfaces.

Verify that the ordering is correct:

Establish a specialized expediter who is in charge of double-checking every takeout or delivery order before it is sent out to ensure accuracy. Order mistakes can result in missed productivity, reimbursements, and poor customer service.

Provide additional training:

During this period of transition, ensure that every employee who handles or delivers food has been properly trained.

Drive safely:

Establish a specialized expediter who is in charge of double-checking every takeout or delivery order before it is sent out to ensure accuracy. Order mistakes can result in missed productivity, reimbursements, and poor customer service.

Restaurant Safety Tips on a Daily Basis

Even when switching from in-house to takeout or delivery, standard safety precautions should be maintained to protect your restaurant's staff. “Investing in a workplace safety program may save restaurant owners money in the long run on workers' compensation and other medical costs,” Zender says. Everyone on the restaurant staff must be aware of the safety standards and procedures, and the training must be treated as critical information.”

Here are some other restaurant safety suggestions:

Slips and falls:

A significant number of workplace accidents and injuries are caused by slips and falls. To avoid an accident, make sure any spills are cleaned up immediately and appropriately. Also, make sure there are slip-resistant mats in moist areas and that the floors, doors, and stairwells are clutter-free.

Consumer Advice on Delivery and Takeout

When getting a meal delivery or picking up an order, here's how to be safe.
When picking up takeout or having food delivered, customers may protect themselves by performing the following:

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